Details are key.
When dropping off your vehicle at an auto repair shop, it’s important to provide as much information as possible – whether it’s a noise you hear, work that has been done, or a recent incident.
The driver of a Dodge Avenger brought their car in for a wheel alignment and explained that they had hit a curb.
Before performing alignments, our technicians complete a free courtesy inspection. During courtesy checks, they check various components, including the brakes and lights.
When looking over the Dodge Avenger, we noticed that a wheel and tire were damaged and that the wheel would shift back and forth when the brakes were applied. The lower control arm was broken, as well.
Lower control arms are responsible for linking the frame with the suspension.
As one of the technicians removed the broken lower control arm, he saw that the subframe was bent and needed to be replaced.
How sharing information with an auto repair shop helps
Providing details to your mechanic gives them an idea of things they should be watchful for and steps they need to take to care of your car.
It can also prevent more damage from occurring.
HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.