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My car won’t start. What’s wrong?

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

It is very inconvenient when your car won’t start, especially if you have somewhere to be.

There are many possible culprits behind this issue.

The problem could be as simple as a car battery, alternator or starter going bad. It could also be a more complex issue.

Dead Battery 

If you hear a clicking sound or the check engine light turns on, the battery might need replacing.

Batteries can go bad for a number of reasons. Leaving your lights on is one that many of us are familiar with. 

There could also be a problem with the charging system or corrosion on the battery terminals. Electronics in your vehicle, such as clocks and computers, can eventually cause your battery to die.

Old and weak car batteries are more likely to go bad when it’s extremely hot or cold outside.

Starter going bad

A vehicle may not turn over if it has a bad starter, which is responsible for starting the engine.

It has a gear that shoots out and quickly spins, starting the flywheel.

A clicking sound can be a sign that you need a new starter. However, a car with a bad starter won’t easily start even when a jumper box or jumper cables are used. Here are some other signs that your starter is going bad.

A starter will, at times, stop working without warning.

If you turn you over a few times, you may be able to hit it right and get your car started. 

However, if this tactic doesn’t work you probably need to have it towed to a repair shop.

Alternator problems

The alternator is responsible for generating electricity, which is used for electronics or to recharge the battery.

An alternator going bad is another reason why a car won’t start.

This can be indicated by the battery light turning on or flickering. The alternator may be struggling to charge the battery, which can make it difficult to start a vehicle.

In addition to the alternator going bad, the problem may have to do with brushes or diodes. A serpentine belt could also have gotten caught around the alternator.

Other reasons why a car won’t start

Issues with a vehicle refusing to start could be more complicated and lie with a sensor or control system not functioning.

The transmission sensor, for example, could be the reason.

There may also be a problem with the fuel system, such as a bad fuel pump or the fuel filter becoming clogged.

Whatever the reason behind your car not starting, you should bring it to a mechanic or auto repair shop as soon as possible. 

Even if you’re able to get it started again, you might not be as lucky next time.

Also, the sooner you can bring it to a repair shop, the sooner they can pinpoint the issue and have you back on the road again.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics. 

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Common car heater problems

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

Your car heater can be just what you need on chilly winter, fall or spring days. However, there may come a time where you flip it on and feel cold air blowing through the vents – even after the vehicle has been running for a while. 

What can cause this unpleasant occurrence? Well, a car heater blowing cold air can be the result of a few problems. It could indicate:

  • More coolant is needed
  • There is a problem with the heater core
  • The thermostat isn’t functioning correctly
  • The heater control has become blocked or broken

Below is more information about these different issues.

Car heater problems? Here’s what it could be.

It needs more coolant: Hot air generates from the heater core. Coolant, which runs through the engine and heater core, becomes hot. Coolant has to go somewhere, so if you need to add coolant, it’s likely that there’s a leak. Coolant leaks, which are also known as “water leaks”, can develop anywhere – the heater core, radiator, heater hoses, thermostat, and other areas.

Problems with the heater core: The heater core can become blocked by scale, which is debris created by a chemical reaction. If the heater core is blocked, coolant isn’t able to enter it and send cold or hot air through the vents. 

The thermostat is malfunctioning: The thermostat expands and contracts, depending on the coolant’s temperature. If it’s stuck open, too much coolant is flowing, causing the engine temperature to stay too low. This can cause cold air to come through the vents. If the thermostat is stuck closed, the engine temperature becomes too hot.

Heater control is broken or blocked: The blendor actuator, or “blendor switch” – the knob on your dashboard – tells the actuator how much to open the door. This determines how hot or cold the air that enters your vehicle is. If it breaks or gets clogged, air – or the type of air you want – won’t flow through. Blockages may be caused by papers, mouse nests or other objects. If the car heating problem is occurring on an older car, there might be something wrong with the cables for the heater control.

What do I do if my heater is blowing cold air?

When you realize you have a car heater problem, take a few minutes to look at the heating system. You or one of your passengers could have accidentally pressed the wrong button or adjusted the settings.

Once you have confirmed that everything appears to be set correctly, contact a nearby car repair shop. They may be able to help you troubleshoot it. They can also have one of their mechanics take a look if it seems to be a deeper issue, or diagnostic testing is needed to resolve the problem.

HomeTowne Auto Repair offers car heater repair services. Our automotive technicians can help you figure out where the trouble lies and restore that precious heat to your vehicle.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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What causes a check engine light to turn on?

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

A car’s check engine light isn’t an indicator that should be ignored.

The symbol clues you in that there’s a problem. The issue itself can span a number of components.

If your car’s check engine light is blinking, which means that there’s an engine issue, we recommend bringing it to a mechanic as soon as you can.

Waiting to have it checked out can cause catalytic converter damage.

A light that remains solid should be looked at soon.

Some causes include a dead car battery and spark plugs or ignition coils going bad.

The check engine light could indicate that the catalytic converter isn’t working right. This was the case with a Dodge Caravan we worked on last year.

Problems with the circuit, catalyst system and coolant system are also reasons why it turns on.

A misfiring engine is a more serious problem that the light would point out.

Before dropping your car off at an auto repair shop, make sure the gas cap isn’t loose. Loose fuel caps can trigger it, as well.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics. 

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Rear differential repairs offered at HomeTowne

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

Noises can tell us a lot about car problems. Some may indicate that rear differential repairs are needed.

One technician recently installed a new rear differential on a 1998 Pontiac Firebird. The car was brought in when the driver noticed a rotational noise from the rear.

At first, we thought the universal joints — also known as u-joints — were the culprits, because they were older and dried out. U-joints connect different parts, such as the driveshaft and rear differential.

Replacing them, however, didn’t fix the problem.

After further investigation, we decided that the rear differential needed to be replaced.

A Pontiac Firebird.
Firebird

What is the rear differential?

The rear differential sits between the rear wheels. It takes rotational energy the drive shaft creates and splits it to the wheels equally.

In this article we published, we talk about how you can prolong the life of your differential and some signs it’s going bad.

We replaced the rear differential in this situation, but we also do rear differential repairs.

Other sources of sounds

Sometimes axle bearings on the rear axle can go bad and make a growling or humming sound. That sound can depend on the type of vehicle and whether it’s coming from the left or right side of the vehicle.

The carrier bearings, which are attached to the ring and pinion, is a noise that people will hear in the car, especially if the pinion bearing is going bad. 

The pinion bearing is near the front of the differential, and that is where the driveshaft and the yoke of the differential connect. That’s also a common place for the front pinion seal to leak.

Another common problem is where the rear axle shaft seals begin to leak. It’s possible on some vehicles where the differential fluid could be slung around and actually get on the brake pads and rotors. 

This may reduce your braking ability — and in extreme circumstances — could catch on fire. Normally, you would just see smoke coming from the wheel, and it would stink.

Clutch packs, which can be found on some limited slip differentials or posi track differentials, can also cause some noise.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Why is my car air conditioning not working?

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

There are many reasons why a car air conditioning isn’t working correctly.

They can range from a leak to needing a new part.

A car being low on Freon, also known as refrigerant, is an indicator that there’s a leak.

Leaks can occur on rubber lines or fittings, because they undergo extreme temperature changes.

The rubber gaskets, which expand and contract, can become brittle overtime.

You should only need to recharge your car A/C if there’s a leak.

HomeTowne Auto Repair is able to recharge a car air conditioning, and we do offer air conditioning repair.

One part that may need to be replaced is the air conditioning condenser.

We installed a new one on a 2005 Acura after a customer noticed the air conditioning wasn’t as cool.

Air conditioning condenser.
Air conditioning condenser

When you turn on the air conditioning, Freon travels — as a gas — from the air conditioning compressor to the air conditioning condenser.

The air conditioning fan blows air over the condenser, cooling the Freon and causing it to turn into a liquid.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics. 

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My experience with my car’s starter going bad

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

Written by Erin Flynn

A couple of months ago, I stopped by a gas station while I was on my way to work. When I restarted my Volkswagen Beetle, the engine didn’t turn over. 

(Ironically, this was the same gas station I was at when my check engine light started flashing in November.)

I tried a few more times. It wouldn’t start, and all I heard was silence and — several seconds later — a “click … click … click.”

All of the dashboard lights did come on.

Dashboard lights on a Volkswagen.
Dashboard Lights

Since my battery had been replaced within the past few years, and I hadn’t left any lights on or electronics plugged in, I ruled out the battery. I called HomeTowne Auto Repair & Tire and spoke with them about the issue.

The General Manager offered to drive down to the gas station, which is in Fredericksburg, and help. A friend of mine who lives closer came by and jumped my car.

After she arrived, we attempted to jump start my car multiple times and were unsuccessful. 

I spoke to the General Manager again who gave some suggestions. He asked me to try jump starting my car again. The first attempt — nothing. The second time — nothing. The third — my car came back to life.

Jump starting a car.
Jump Starting Car

I brought my car by HomeTowne Auto Repair and learned that I needed a new starter, which is responsible for starting the engine.

The starter has a gear — called a bindix — that starts the flywheel by shooting out and spinning quickly.

A clicking sound is one of the signs that it’s going bad.

Sometimes, a starter will stop working without showing any symptoms.

If you’re in the same boat I was in, your best bet is to keep trying to jump start your car and check the battery. 

If you turn it over three or four times, your starter may have a flat spot and get started one time. After that, it shouldn’t be trusted.

If it still won’t start after you’ve tried jumping it, you will probably need to have it towed to a mechanic.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics. 

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What is an intercooler?

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

Parts of a vehicle heat up as it’s driven. Certain components help cool them off.

One of our technicians replaced the intercooler of a 2015 Audi A4 last month.

Audi A4 on a lift.
Audi A4

What does the intercooler do?

Intercoolers are heat exchanging devices that are found on top or in front of the engine of supercharged or turbocharged cars. 

The turbo takes pressure from the exhaust. It spools up and sends more air into the air intake, creating more power — also known as “boost”. More power equals more heat.

A heat exchanger is needed to lower the intake air temperatures, which can prevent damage to the engine.

Air to water intercoolers are used on drag racing cars. Those using them will add ice to the intercooler, so the intake air temperature becomes even cooler.

Our work on the Audi A4

The Audi was brought in when the check engine turned on. It had a running rich code. 

The technician disconnected the intake tube from the throttle body. He performed a smoke test and smoke started pouring out of the intercooler.

Some type of impact caused the air leak. When the air was passing through, it sucked in unmetered air, causing it to run rich.

Old intercooler and new intercooler.
New intercooler and old intercooler

When you notice a problem with your vehicle, it’s important to share as much information as you can with the mechanic or auto shop.

These details — even the ones that seem irrelevant — can help them address the issue and get you back on the road sooner.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Does my car need a new rear differential?

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

The rear differential on a Ford Escape has been replaced. 

A bearing noise could be heard. After performing a diagnostic test, one of our technicians determined that the part needed to be replaced.

Located between the rear wheels, the rear differential takes the rotational energy created by the drive shaft and splits it equally to the wheels.

Overall, they’re pretty durable. However, they can go bad overtime, due to normal wear and tear or if you regularly take the vehicle off-roading.

Replacing and maintaining the rear differential

If they wear out and you don’t address the issue, the wheels can lock up. 

You may need a new rear differential if you hear noises, there’s looseness, or your car has been damaged in an accident.

One of the ways you can prolong the life of your differential is to replace the differential fluid every 30,000 miles. We suggest using BG Full Synthetic Differential Fluid. Some other vehicles — or depending on use — may have a shorter service time.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Why is diagnostic testing important?

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

A customer came to HomeTowne Auto Repair & Tire, because their vehicle’s check engine light had turned on.

They stated that they weren’t having any problems when driving the car, but the light had turned on a couple days earlier. 

The check engine light coming on is one problem that can be addressed through diagnostic testing.

You may have heard of this process if you’ve had something going on with your car. 

Diagnostics might sound unnecessary, but it’s a very helpful and important part of getting your vehicle back on the road.

The importance of performing diagnostics

Diagnostic testing goes beyond reading a code or looking over a vehicle.

Anybody can take a car to have a code read, or check it out themselves with a flashlight. Diagnostic testing enables technicians to dig deeper into the problem.

Codes are like zip codes — they tell us where in the neighborhood you’re supposed to be. However, further investigation is necessary, because they can mask other issues.

For example, there could be a code for a catalytic converter and we could say, “OK. We read the code. Replace it.” But the code could really be caused by oxygen sensors that aren’t reading correctly.

Through diagnostic testing, technicians are able to determine the actual reason for a failure or problem, which can help you save money in the long run.

Diagnostic testing process

The diagnostic testing process begins by gathering relevant information from our customers. 

This includes any sounds, a problem (or problems) they are experiencing, when they are noticing an issue, and any incidents that may be connected with it.

Providing as much information you can helps us narrow down the investigation and come up with a solution more quickly.

Once all of the details have been collected, our Woodbridge mechanics will conduct a courtesy inspection, where they ensure that nothing seems amiss on the vehicle.

Then, the technicians try to encourage the problem to reoccur. This includes performing a test drive, which helps them determine if there are any odd noises or the car isn’t running correctly. As the procedure continues, we hope to zone in on a certain part of the vehicle and, eventually, the cause itself.

While diagnosing a noise or behavior, we also do our own research using Technical Service Bulletins (TSBs) – in case it’s a common problem with this type of vehicle. Additionally, our employees utilize diagnostic equipment with built in diagnostic capabilities and other resources that are tailored to auto repair shops.

Using a scan tool on a Jeep.
Using a scan tool on a Jeep

It can sometimes be difficult to pinpoint the problem, especially if what the driver is experiencing isn’t occurring all the time. 

For example, the A/C on a Chevy Colorado we’re working on next week will randomly stop blowing air. That could be caused by a few different problems – it may have a bad blower motor or the wiring may need to be replaced.

So, performing diagnostics can take time. You may even need to pick up the vehicle and bring it back when the problem starts happening more frequently.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Signs that your gas tank is leaking

In Automotive Diagnostics by HomeTowne Auto Repair & Tire

Do you smell gas? Your vehicle’s gas tank could be leaking.

That is the case of 1990 GMC Sierra, which was brought into HomeTowne Auto Repair & Tire.

The owners of the vehicle mentioned that they can smell fuel and see fuel when adding it.

When Jason started working on the GMC Sierra, he noticed the two seams of the gas tank are leaking. It will need a new tank.

If you smell fresh, raw fuel away from the gas station hours or days after you fill up your tank, then you probably have a fuel leak.

In the 1980’s, when cars were carbureted, it was normal to smell fuel when walking by the hood of a vehicle. Nowadays, everything is electronically controlled and the gas needs to be contained within the evaporative (EVAP) system at all times. 

Gas tank replacement

A vehicle needing a new gas tank is rare.

Today, tanks are made up of plastics and are resilient. They take impact very well and don’t typically rust or deteriorate.

Some tanks, however, are made with plastic and have a metal ring where the pump sits. The rings do corrode, which causes gas leaks and the releasing of vapors.

HomeTowne Auto Repair & Tire is an authorized Michelin and BFGoodrich tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including oil changes, brakes, alignments, inspections, and computer engine diagnostics.