HomeTowne Auto Repair & Tire learn more about catalytic converters

In Auto Parts, Auto Repair Warranty, Automotive Diagnostics, Service Standards, Vehicle Maintenance by HomeTowne Auto Repair & Tire

Walker exhaust

A Tenneco representative, which makes Walker exhaust parts, was at HomeTowne Auto Repair & Tire giving a class.

At HomeTowne Auto Repair & Tire we recently hosted an employee training with a Tenneco rep about catalytic converters, shocks and struts, and other aftermarket vehicle parts.

Tenneco is the world’s largest manufacturer of aftermarket vehicle parts.

During the training, our technicians and service writers learned some interesting facts that will help them to better diagnose and understand vehicle issues.

“We learned that 95% of the catalytic converters that are sent back – that are claimed to be not working, or malfunctioning, are actually found to be still working as designed. And that’s typically because there’s another issue that has caused the readings to indicate that the catalytic converter has gone bad – usually a misfire, or a component in the engine that is not performing like it’s supposed to. Typically people will replace the catalytic converter because they’re not trained or skilled enough to know there’s an issue that’s further up in the engine assembly that actually causes the damage to the converter,” said HomeTowne General Manager Rich Campbell.

Muffler and catalytic converter class

Auto repair shop holding classes from Tenneco at night.

A major upside of having technicians and staff specially trained on these parts is that we can potentially save our customers money. By knowing to check for things like misfires, and related problems in the engine assembly, we can potentially avoid having to replace your vehicle’s catalytic converter, which xan be a costly repair.

One reason why we’re proud to use parts made by Tenneco and their subsidiaries, is that they often the same warranty as the OEM parts already on your vehicle.

“The original equipment catalytic converter that you buy at a Toyota dealership, or a Lexus dealership, is no different, and carries basically the same warranties as the aftermarket. However, Tenneco differentiates itself and adds 125% of the precious metals the original equipment came with, therefore giving you a better, longer lasting aftermarket replacement converter,” said Campbell.

Comparing the quality, price and warranty of brake and rotor replacement

In Brakes, Service Standards by HomeTowne Auto Repair & Tire

If you’re hearing a squeaking sound or experiencing difficulty braking, then it may be time to bring your vehicle to an automotive repair shop. When it comes to making a big purchase, or investing in the maintenance of your vehicle, a lot of people want to ‘shop around’ and compare prices for a brake and rotor replacement.

If are the kind of customer that wants to search for the best value, it’s important that you take a minute and make sure that you’re actually doing an even comparison of automotive services and prices. In order to look at this further, we reached out to dealership to comparing pricing and services.

We contacted the Hyundai of Alexandria dealership, and we found that the brake job they quoted us for was $325 dollars, which included resurfacing of the front rotors, and replacement of the brake pads. Resurfacing rotors is an option, but it’s not necessarily what’s best for the life and safety of your vehicle. Resurfacing rotors actually shorten the lifespan of your braking system and cause early, premature wear on the rotors that will give you a pulsation in your brake pedal.

That’s why at HomeTowne, we replace pads and rotors as a set, and the replacement of the pads and rotors costs $450 dollars. We did a comparison shop, to do the same job at Hyundai of Alexandria, and it was $600 to replace the pads and rotors. So when you are comparing brake jobs, make sure you’re comparing ‘apples to apples’ and not ‘apples to oranges’.

In addition to looking at a cost comparison, a factor in your decision making should be the brake replacement quality. When having your brakes replaced you can opt for an original equipment replacement pad, like what you’d find at a dealership, or you can opt for aftermarket upgrade brake pads. The aftermarket pads are actually a full ceramic pad that gives you a longer pad life, and we all know those Friday traffic days around here, that stop and go, which is really hard on your braking system. These upgraded pads perform better, last longer, and that’s why we use them here at HomeTowne.

Finally, think about the brake service options you have, and their warranty. Here at HomeTowne, we carry a 2-year, 24,000 mile parts and labor warranty. On the flip side, many dealerships, like the one we contacted, only offer a workmanship defect warranty. So that tells you right there, there’s a big difference in quality. If you want the best product on your car, that’s what we provide here at HomeTowne Auto Repair & Tire.